Quote:
Originally Posted by Solumina
It would depend on the complaint, I have a Jewish friend and she has received multiple complaints for saying "Happy Holidays" instead of "Merry Christmas," some of the complainers have gone on to try and have her manager force her to apologize to Jesus, the customers aren't lying, they are just sucky.
I also know people who have received complaints for enforcing store policy, do you really want your sales associates to break policy just to avoid complaints from entitled asshats?
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Nah, those are different types of cases.
I mean the type of thing when a customer is rude, so the sales associate is rude back. That's never excusable.